Find How GPS Car Tracking Device Helps Businesses – A Case Study
EELINKTECH recently extended their GPS tracking services to HONGDA, a private fleet company. HONGDA were looking for an effective yet inexpensive system to track its vehicles. They wanted to know where their vehicles were located during and after business hours. HONGDA also needed an effective mechanism to control fuel costs and ensure accountability among staff. Being a low cost company, they needed solutions that were not heavy on the pocket, yet practical.
About HONGDA: HONGDA is a private taxi and limousine service company serving in and around Shenzhen city. They own a fleet of more than 50 cars including limousines, SUVs, sedans, coaches, etc. They offer low cost, yet reliable transportation service for foreigners who come here as tourists or business delegates and for high profile executives. The company had planned to expand its fleet, but wanted to streamline their operations to ensure that their excellent customer service record remains unaffected.
Solution: HONGDA chose EELINKTECH’s GPS car tracking devices and GPS tracker software to monitor vehicle utilization on and after work hours, mileage discrepancies, save on fuel wastage and prevent break downs.
“Without the GPS vehicle positioning, our expansion project would have been in a quandary by now. EELINKTECH’s GPS technology is user friendly, updates automatically, and supports multiple protocols,” says the fleet manager at HONGDA.
Results: HONGDA says that since installing EELINKTECH’s GPS support system, they’ve managed to save more than $5000 every year only by controlling unauthorized driver activity. We can now make sure at all times that our drivers are at work and not idling away. The tracker has also helped the company to locate a driver’s position if he isn’t responding to a call. For instance, if a driver does not answer a call, the operations assistant can track the vehicle and identify location. The tracker also allows the company to remotely control the vehicle. The GPS vehicle tracking device plays in real time and can be played back. This is very useful as it helps us identify about what a vehicle was doing only seconds before an accident. “We’ve been able to monitor risky driving behavior among our drivers and have also taken action against those guilty. And in some circumstances, when customers have wrongly accused of speeding or other rash behavior, the tracking system has allowed to avoid penalty,” adds the fleet manager.
This has had a positive impact on our customer service. In fact, we’ve even been awarded by the local forum at Shenzhen for excellent customer service record. A large company recently chose us as their transportation partner for a prestigious event only because they could log in to our tracking system to monitor vehicles. HONGDA has also managed to control preventable accidents through the collision alarm that sets off when a vehicle is about to hit someone/something. Initially, HONGDA did not implement the GPS tracking system for their entire fleet, but later on when they were assured about the obvious benefits, they extended the solution to their entire fleet of old and newly acquired vehicles.
Another important and straightforward impact was on fuel costs. With improved tracking, the transportation company could save around 3-5% of their fuel expenses. Drivers who used to earlier waste fuel while on duty are now unable to do so. The system keeps track of every little activity- from the time a vehicle starts and right up to the time a vehicle reaches its promised destination.
HONGDA Transportation Services are more than happy with the results and the obvious changes to their business. They’ve managed to control costs and hence have reported an increase in profit.
The Reaction from HONGDA: “There’s no doubt that we’re very happy to have installed the GPS tracking system from EELINKTECH and will use their service in the future as well. It takes the worry out of managing our company in real time and has helped us concentrate on our future plan,” says HONGDA.